The C3 Brand - Privacy Policy
Last Updated: August 14, 2026
The C3 Brand ("THE C3 BRAND," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you - including with respect to text messaging (SMS) communications. It applies to visitors of www.theC3brand.com and to anyone who submits information through our website forms, including our Friction Finder Report™ intake form and any customer contact form located at www.theC3brand.com.
By submitting information through our website or opting in to receive messages from us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you voluntarily provide to us, including:
Contact information: name, email address, phone number, business name, job title, social media names, address, etc.
Business information: details you share about your marketing challenges, goals, or organization when requesting a Friction Finder Report™, a discovery call, or other services
Communication preferences: whether you have opted in to transactional messages, marketing messages, or both
Technical information: IP address, browser type, device information, and website usage data collected automatically through cookies and similar technologies
We do not knowingly collect information from children under thirteen.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and deliver services you request (e.g., the Friction Finder Report™, discovery calls, consultations)
Send transactional communications, such as appointment reminders, scheduling confirmations, and service or support updates
Send marketing communications, such as promotions, offers, and updates about our services - only if you have separately opted in
Improve our website, services, and marketing effectiveness
Comply with legal obligations
Transactional and marketing communications are governed by separate consent. Opting in to one does not opt you in to the other, and consent to either is never required to submit a form, request a report, or receive service from The C3 Brand.
3. SMS / Text Messaging Program
If you provide your mobile phone number and opt in through a checkbox on our website, you may receive text messages from The C3 Brand related to:
Transactional messages - e.g., appointment reminders, scheduling confirmations, and support or service updates
Marketing messages - e.g., promotions, discounts, and special offers (sent only to those who separately opt in)
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to unsubscribe from text messages.
Reply HELP for assistance or contact us at connect@thec3brand.com.
No mobile opt-in data is shared with third parties. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services, for any purpose.
SMS opt-in is never sold, rented, or shared with third parties for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share information only with:
Service providers who perform functions on our behalf (e.g., SMS/text messaging platforms and aggregators, email service providers, our CRM/marketing platform, hosting providers), bound by confidentiality and data protection obligations
Legal authorities, if required to comply with a law, regulation, subpoena, or government request
Successors, in the event of a merger, acquisition, or sale of assets, subject to this Privacy Policy or a policy at least as protective
We do not share phone numbers or SMS consent data with unrelated third parties, affiliates, or partners for their own marketing use.
5. Data Storage and Protection
Information you submit is stored using industry-standard administrative, technical, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, or destruction. Access to customer data is limited to personnel and service providers who need it to perform their function.
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention and Your Rights
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
You may request at any time to:
Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Withdraw consent to marketing or transactional messaging (see Section 3 for SMS opt-out)
To make a request, contact us at connect@thec3brand.com. We will respond within a reasonable timeframe and in accordance with applicable law.
7. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to understand site usage and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
The C3 Brand
Email:connect@thec3brand.com
Website: www.the3brand.com